| |
Open Question: Has anybody else had major problems with Southwest Airlines pet policy? and more... Open Question: Has anybody else had major problems with Southwest Airlines pet policy?Southwest Airlines made us leave our sweet 15 pound rescue puppy in Little Rock, after they let us fly there. We met all the specifications to get the dog on board, and the main reason he did not get on the plane was because Southwest Airlines hired employees who are supposed to be in charge of checking the dogs, but hate dogs/ are deathly afraid of them, and do not know how to follow their own rules. And now our puppy is in LR, he already has seperation anxiety, he had vet appointments today in SD, and all because of petty cruel employees. Also, Southwest does not seem to care enough to respond quickly to the situation, because we are just 2 nobodies as far as they are concerned, and think it is ok to let our family puppy be away from his loving owners. Please write them at https://www.southwest.com/cgi-bin/feedbackEntry and put in reference #164211661 and let them know this is unacceptable. Also, any lawyers or journalist, or people who know any of those types, who would be interested in helping, please contact me. Sunday morning, at 5:30 am Beren (my fiance) and I (Jonathan) went to the Little Rock Airport with our 6 month old puppy Gatsby (half dachshund/half cocker spaniel, 15 pounds) to fly back to San Diego on Southwest Airlines. We had sedated Gatsby but Beren had him in her arms as we waited to check our bags and to purchase the pet boarding pass that we had already reserved. The Southwest lady finished with the passenger ahead of us in line, and so we walked up to her. She all of a sudden noticed Gatsby in Beren's arms and freaked out. Freaked out bad, because apparently she was afraid of all dogs, even cute 15 pound puppies that are asleep. She told Beren to put him in the dog crate immediately, and she said that he had to be in his crate at all times, which we know is not entirely true, because you have to take him out to go through security, and the policy said that he only has to be in his crate once you go through security, so she was misinformed. She calls out her supervisor because she is so freaked that she saw a dog, even though it is part of her job, and so he comes out suspicious and slightly hostile. He then says that the dog is too big and that he is not getting on the flight. We flew with Gatsby to LR from SD and have before, he is under 25 pounds, and meets all their policies regarding dogs, and they let us bring him here. Beren told him that Gatsby is 15 pounds and not too big. Then the supervisor said that the crate was too small for gatsby. We put Gatsby in the crate to show that he was erroneous. THen the supervisor said that the dog needs to stand up in the crate. Southwest policy says the dog must be able to move around comfortably and be able to stand up in the crate. We have the measurements to prove that Gatsby can stand up in the crate and move around, but the man just was not in a good mood and was rude and just kept saying no and no and no, because Beren was crying and telling him that this is ridiculous, the dog had flown several times in that crate, he can stand up, he just wasnt at that split second because he was sedated to ensure that he was quiet in the plane for the other passengers and it was also 5:30 am. THE CRATE HAD THE BOARDING PASS FROM SAN DIEGO STILL ON IT SHOWING GATSBY HAD FLOWN FROM THERE AND HAD PASSED THEIR INSPECTION. The man tells Beren she needs to calm down and that there is no way that the dog is getting on the flight (which was only half full, and we had reservations for Gatsby, and we had met all their requirements because we had traveled a few times with him, nor did he suggest using another crate that we could have gotten from our family). Beren goes outside and calls her stepmother Ashley who dropped us off, and Ashley returns and attempts to talk to them. THe supervisor was already holding Berens boarding pass and wouldnt hand it over to me, luckily we had online versions printed off. Ashley walks in with Gatsby in the crate, Gatsby is standing up in the crate, moving around in it, and Ashley points that out, and the supervisor is being obtuse and stubborn and just says no. Ashley starts arguing, and eventually the police come over to see what the problem is, so I grab Ashley and tell her we have to leave. Ashley takes Gatsby and drives home and Beren and I get on the plane, because we have obligations that had to be taken care of. Luckily our families live in LR, or we dont know what we would have done. All this started because Southwest hired a woman who was deathly afraid of dogs, even though part of her job is checking in dogs. Then it being so early in the morning and the only supervisor working is not in a good mood and not a puppy lover, so they tell us our puppy can not go home with us. They let us fly to LR with our 15 pound puppy in his airline approved crate that he definitely fits in, but then because of ignorant employees in LR, we do not have our cute little puppy dog with us, who had vet appointments today and frida Open Question: Are the San Diego Chargers really changing their name to the Hurricanes?Open Question: Whats with Work Leave in San Diego?I just cant understand why a friend of mine from San Diego only gave her 2 days of leave from her employer of 2 years? She had only filed 3 days leave last August. She was asking of 2 weeks leave in November but still they cant grant it. Is that fair? How much work leave do they usually give there? The employer pisses me off Open Question: What to do in California in december?My family and I are going to california in December and we're looking for things to do. We are planning to stay somewhere between Los Angeles and San Diego so anything to do between those to places would be awesome. We will be there from December 18th to December 25th. Also any hotel recommendations? my mom said she would like to stay at Huntingtons beach or Newport Beach. Open Question: Top universities in San Diego, CA?I want to study medicine in San Diego, California but I have never been to California and don't know anything about the state and the city of San Diego. Please help me out and recommend universities and places that could be useful to me. Oh, and if you give an answer, please leave a source - whether you live in San Diego etc... Muchas Gracias Open Question: Does san diego has good italian population?More Recent Articles
|
Click here to safely unsubscribe now from "Yahoo! Answers: Search for " or change your subscription or subscribe
| Your requested content delivery powered by FeedBlitz, LLC, 9 Thoreau Way, Sudbury, MA 01776, USA. +1.978.776.9498 |
0 comments:
Post a Comment